By now, your 2019 social media marketing plan should be in full swing.
But if it’s not, or if your performance numbers already underwhelm, it is never too late to revisit your social media strategy planning. A few smart tweaks could provide your segway into a bumper 2019.
So what makes a successful social media strategic plan? Aside from being clear, concise, and measurable, it also needs to outline your goals for the year and how you’ll achieve them.
In this guide to effective social media strategy planning, we will look at five actionable steps that you should take to ensure your brand produces an ambitious yet attainable social media marketing strategy. Let’s get started…
If you want to learn more about how to measure your social media performance, take a look at these 7 underrated social media metrics you should be tracking. And if you’re interested in content marketing, check out our interview with the founder of the Content Marketing Institute on how to build a successful content strategy.
Before you can start considering your social media marketing strategy, it is crucial that you gain an in-depth understanding of your brand’s social performance in the previous year, half-year or quarter. We’ll speak in term of “years” for the purposes of this guide.
Look carefully at the metrics from each social channel so you can see where and how you have generated leads, driven traffic to your website, pushed social follows, and increased conversions.
Make sure you align these results with the goals you set for the previous year. Although a high number of likes and shares of a particular campaign you ran may look encouraging, ultimately you need to ensure every campaign is achieving its specific pre-defined objectives.
Tracking social metrics in relation to your brand’s social goals will allow you to monitor whether your social media performance has been successful in terms of ROI (return on investment).
After you have fully audited your year’s social performance, you will have a clear understanding of your 2018 successes and failures. You can then use this information to plan an effective social media marketing strategy for 2019.
Social media marketing goals should always be closely aligned with your company’s wider goals. Marketing goals can vary greatly depending on your industry, the size of your company, your audience, your competition, and many other factors. However, potential goals could include…
Your social media audit should also feed into goal setting, as it will give you a clear picture of what needs to be achieved in the coming year.
When setting your social marketing strategy goals for 2019, use S.M.A.R.T criteria determine what success will look like for each of these goals, and how to track what is contributing to this success. S.M.A.R.T stands for…
Break each goal down, documenting what you want to achieve, so you have measurable and attainable objectives to work towards. Then identify which key metrics should be used to measure your progress toward your targets.
For example, if you have a goal of generating leads, what metrics should you track and what are the measures of success?
It is inevitable that you will have numerous assumptions about your audience. But to truly understand your fans and followers on social media, you need to analyze your data. Social analytics will enable you to identify key information like…
Once you have a better insight into your audience, and how they are behaving on social media, the next step is to create Audience Personas.
Also see: How to Do a Twitter Audit for 2019
Whatever your business, your audience will be made up of different audience ‘groups’. Break down the data to find out who your different audience groups are, where they all hang out on social media, what content they are engaging with, and more.
For each audience group, you should then create a persona, helping to clearly define who your followers are. 90% of companies using audience personas say they have led to a clearer understanding of customers.
The insights gleaned from your audience personas should be used to tailor your social media marketing strategy and help you to develop clear strategies to ensure you engage with all target audiences on social media. Audience personas should inform content creation, marketing campaigns, ad targeting, and more to ensure conversions against your goals.
It is important that you identify your key distribution channels and define your strategies for each channel. Last year, Statista identified the most important social media platforms for marketers worldwide.
As you can see in the graph below, 67% of marketers said Facebook was their most effective social channel, with Instagram at 10%, Twitter at 5%, and Pinterest just 2%.
However, although these generic stats are useful at providing a bigger picture, knowledge of how your own brand and audience interact on social is much more powerful.
Research will show the social media platforms where your audience is most active and engaged with your niche and brand. This will help you determine where to focus the majority of your resources.
Determine the purpose of each social media platform
Your marketing strategies will differ for each social media platform. For example, it may be that you will use Facebook to create an interactive community via your Facebook page and groups, while on Instagram you promote your products through beautiful images.
Your social media marketing strategy should document your brand’s purpose on each social media platform. You can then adapt your content and actions on each platform accordingly. Use your audit from 2018, as well as your audience data and audience personas, to help you determine each channel’s purpose and what content performs best on it.
Here is a rule-of-thumb breakdown for each of the major networks: